Thursday, July 25, 2013

Diane Moore


My friend and one of the best sales people I have known is retiring August 1.  I print her farewell email as a token of my respect for her but also because of the paragraph outlining her sales philosophy.  You would all do very well to adopt that as your mission statement because it is really the essence of sales.  Helping people be the very best they can be with the very best service possible.  You do that and you don't have to ask for referrals.  They will come to you because you have earned them.
God Speed, Diane Moore!
Thank you all so very much for making one of my last days before retirement a very ‘special’ day!  The cake was wonderful, I love the bracelet and earrings, and the various comments, laughs and memories.  You are all very special!
I appreciate all of you and the support you have provided me over the years.  You certainly helped enable my success, and I couldn’t have accomplished what I did without you.  “No man is an island”.  All of you are “salespeople” and represent Trinity in everything you do – every time you pick up that phone, send or answer an email, interact with each other, with carriers and with customers.  You are the “face” of Trinity in everything you do 
I’ll leave you with my philosophy:  Sales is not something you pursue; it’s what happens to you while you are immersed in serving your customers.  Make your customers (internal and external) your priority, and they in turn will make you and Trinity their priority.  Stay immersed, stay focused, and empower the people around you to be the best they can be;  the future will present amazing opportunities for all of you as it has for me!
 Thanks again, and God Bless all of you!
 Best regards,
Diane Moore
Sr. National Sales Manager
Trinity Logistics
At your service...always,
dan

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